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customer story

Streamlining Operations & Unifying Commerce

Over 150,000
transactions processed annually
company
Barrett-Jackson
location
Scottsdale, AZ
industry
Events & Entertainment - Retail - Food & Beverage
For one of the world’s most iconic collector car auction brands, complexity was the name of the game — until we helped them simplify it. Barrett-Jackson’s operations spanned multiple commerce and point-of-sale systems, creating friction for staff and customers alike. Boldly Forge partnered with Barrett-Jackson to deploy a unified, scalable commerce ecosystem — including over 300 devices across in-person and online touchpoints — that supports seamless inventory, transactions, and reporting across every channel.

The Challenge

Barrett-Jackson’s merchandising and beverage sales operated across two siloed platforms: Shopify for online merchandise and Clover for point-of-sale transactions. This disjointed setup created:

  • Fragmented inventory across systems
  • Manual reconciliation that slowed operations
  • Inconsistent customer experience between online and in-person sales

They needed one single system to:

  1. Migrate hundreds of thousands of SKUs
  2. Unify online and in-venue transactions
  3. Support high-traffic, high-volume historic auction events
  4. Provide real-time inventory visibility across channels

This included devices deployed in exhibition halls, retail counters, beverage stands, and online checkouts — all of which had to work seamlessly together.

Our Solution

Boldly Forge designed and implemented a robust, integrated commerce stack built around Square’s suite of products, enabling Barrett-Jackson to run a unified system for online and in-person commerce:

🧩 Unified Technology Stack

  • Square Online — for responsive, scalable e-commerce
  • Square Catalog / Inventory Management — syncing inventory in real time
  • Square Terminal & Square Register devices — powering over 300 onsite POS devices
  • Square Virtual Terminal & Invoices — for flexible checkout options
  • Square for Restaurants — tailored for beverage and fast service environments

This system replaced the previous two-platform setup, bringing all revenue channels into a single view and making operational workflows dramatically more efficient.

Our Solution

Boldly Forge designed and implemented a robust, integrated commerce stack built around Square’s suite of products, enabling Barrett-Jackson to run a unified system for online and in-person commerce:

🧩 Unified Technology Stack

  • Square Online — for responsive, scalable e-commerce
  • Square Catalog / Inventory Management — syncing inventory in real time
  • Square Terminal & Square Register devices — powering over 300 onsite POS devices
  • Square Virtual Terminal & Invoices — for flexible checkout options
  • Square for Restaurants — tailored for beverage and fast service environments

This system replaced the previous two-platform setup, bringing all revenue channels into a single view and making operational workflows dramatically more efficient.

Why This Matters

In an environment where every second counts — especially during high-profile auction events — misaligned systems can mean lost sales or frustrated customers. By consolidating Barrett-Jackson’s technology stack, Boldly Forge turned a historically fragmented process into a unified commerce engine that’s:

  • Reliable
  • Scalable
  • Easy to manage

Whether selling rare collectibles online or a drink at the concession stand, Barrett-Jackson now delivers a consistently elevated experience across the board.